Friday, February 17, 2012

The Rule of Three in Small Business Marketing

For any small business, marketing can either be a serious challenge or a fun adventure in learning how to reach and expand your client base.  For most entrepreneurs, it is also the last thing on the long list of things that need to be done.   Being the head of the ship can be exhausting but take solace, the Rule of Three comes to the rescue.   This is a borrowed repost from a wonderful small business blog run by Small Business Newz.
What, exactly, is the Rule of Three? It’s a rule that basically states that more than three “whatever” is confusing and overwhelming – either visually or mentally, or both.  That makes it especially helpful if you’re the kind of entrepreneur who likes to give too much.  As in: too many options, too much rambling content, too many bullet points, too much info crammed into a speech, etc.
The Rule of Three is a fascinating thing. Why? Because it seems to apply in so many different situations. And many of these situations are related to effectively marketing a business. So if you’re an entrepreneur, it makes sense to understand how, when and why to apply it.
Oftentimes, the reality is less is more. The Rule of Three can help ensure you aren’t overwhelming your clients and prospects. That translates into more sales. Below are seven ways you can put the Rule of Three to use in marketing and growing your small business.
1)      Follow up. How many times should you follow up with a prospect? A minimum of (you guessed it) three times. More is better! How often do you give up after one or two calls or emails? If you’re not following up AT LEAST three times you’re definitely losing potential clients and projects.

2)      Marketing tactics. I recommend my clients never try to implement more than three new marketing tactics at a time. It’s just too much because each one is going to require multiple steps to execute. Plus you need to track response.  While you might eventually have more than three tactics happening simultaneously, if you overload yourself in the beginning you won’t be able to execute any of them well or on a consistent basis—if ever.

3)      Business cards. Take a look at a few business cards. Some look professional, clean and easy to understand. Others have way too much stuff crammed into way too small a space.  Chances are the best ones have no more than three blocks of information (whether that’s text or graphics) in the layout. For example, logo in the corner is one, name and title in the middle is another, and contact info at the bottom is a third.
Stick with the Rule of Three here and avoid distracting background images or the urge to squeeze every possible bit of info on one card. You’ll end up with a better result that makes a more professional first impression.

4)      Fonts. Never use more than three fonts on a page – online or in print – (and your logo font does count as one). Having too many fonts looks juvenile and unprofessional. Instead, choose one font for body text and one for headlines or callouts, and leave it at that. You can always use boxes, bolding, underlines, colors and italics for emphasis.

5)      Colors. Looking for new colors for your brand? Trying to decide on the colors for your Website? Or that new flier, ad or promotion? Again, the Rule of Three is your friend. Choose one color to be your main color, then one that compliments it, and one to serve as a highlight color.  More than that and your logo, brand and marketing start to look like a car wash poster made by high school students.

6)      Speaking points. The human mind can only absorb and remember so much information in one sitting. So when you plan a speech, talk, teleseminar or Webinar, don’t overwhelm listeners with everything you know. Instead choose three points, tips or topics to delve into and save the rest for another time.  Not only do you avoid confusing or overwhelming the audience, but you keep them coming back for more.

7)       Bullet points. Not sure when to use bullet points instead of a list in regular paragraph format? Rule of Three to the rescue again…If you’ve got more than three things in your list, it’s time to switch to bullets.
If you’ve got at least three things in your list, bullets are optional but allowed. Less than three and you want to stick with paragraph format.
So next time you’re working on any piece of marketing, branding, copy writing or advertising remember the Rule of Three. You’ll look more professional, be easier to understand, and make a much bigger impact that’s going to grow your business!

Tuesday, February 14, 2012

Expanding Horizons: OPIC Program for Small Business

Globalization is more than a buzz word these days, it could be the crucial growth platform some small businesses need to push past the profit-ceilings we find ourselves reaching. Through workshops and seminars, OPIC educates small businesses about more than government opportunities for global sales but legal issues that all business entities face when interfacing outside of the United States.   In their own words, the reach is wide and growing quickly:

OPIC has hosted Expanding Horizons around the country for the past six years. More than 1,300 small businesses from 39 states, the District of Columbia, and the U.S. Virgin Islands have attended. Last years workshops in Orange County, Calif. and Miami drew record attendance.


If you think your products or services have a broader audience, then this is the place to start.  Take the time to contact them and watch your business's profit grow.

OPIC Expanding Horizons


Friday, February 10, 2012

The Business of Innovation

What an excellent series. This is actually an older series (2008) but the processes and theories are key to all business models; managing, engaging and motivating employees in a way that grabs their hearts and drives innovative leadership. It starts with creating a culture of innovation not only within the company and it's employees, but outside as well with rewarding positive behaviors and encouraging feedback.

The Business of Innovation: The Human Element

This is a 5 part series that has great tips on breeding innovation within your organization using examples from proven corporations.

Does this apply to small business, in many ways it most certainly does.  We have a local pizza shop that takes the messages this video series has to heart and applies them to their organization daily.  Cam's NY Pizzeria (Camillus, NY) promotes a community and team oriented culture from the floor up.  You see it colorfully painted on the walls when you walk in, signs that illuminate the values of a strong team environment.  There are dozens of plaques adorning the walls, all indicating Cam's community support.  The employees are always happy (really I know this because I am addicted to their pizza) helpful and a real pleasure to do business with.  Their employees help create new products based on their interactions and feedback from customers. This organization is a picture perfect example of a corporate-driven culture of innovation that has been drilled down into small business terms.

The knowledge expressed in this series is applicable to all businesses, big or small. Through creative and ingenious ways, your small business can create a culture of innovation that not only grows your organization but has fun while doing so.

Tuesday, February 7, 2012

Google Search Tips

I found a blog  post about Google searching tips (link at bottom) and while I knew some of these tips, there are many I did not and wanted to keep the information flowing.  Strengthen your searching prowess using these tools and see better results.

12 Google Search Tips

  1. Explicit Phrase:
    Lets say you are looking for content about internet marketing.  Instead of just typing internet marketing into the Google search box, you will likely be better off searching explicitly for the phrase.  To do this, simply enclose the search phrase within double quotes.
    Example: "internet marketing"
  2. Exclude Words:
    Lets say you want to search for content about internet marketing, but you want to exclude any results that contain the term advertising.  To do this, simply use the "-" sign in front of the word you want to exclude.
    Example Search: internet marketing -advertising
  3. Site Specific Search:
    Often, you want to search a specific website for content that matches a certain phrase.  Even if the site doesn’t support a built-in search feature, you can use Google to search the site for your term. Simply use the "site:somesite.com" modifier.
    Example: "internet marketing" site:www.smallbusinesshub.com
  4. Similar Words and Synonyms:
    Let’s say you want to include a word in your search, but want to include results that contain similar words or synonyms.  To do this, use the "~" in front of the word.
    Example: "internet marketing" ~professional
  5. Specific Document Types:
    If you’re looking to find results that are of a specific type, you can use the modifier "filetype:".  For example, you might want to find only PowerPoint presentations related to internet marketing.
    Example: "internet marketing" filetype:ppt
  6. This OR That:
    By default, when you do a search, Google will include all the terms specified in the search.  If you are looking for any one of one or more terms to match, then you can use the OR operator.  (Note: The OR has to be capitalized).
    Example: internet marketing OR advertising
  7. Phone Listing:
    Let’s say someone calls you on your mobile number and you don’t know who it is.  If all you have is a phone number, you can look it up on Google using the phonebook feature.
    Example: phonebook:617-555-1212 (note: the provided number does not work – you’ll have to use a real number to get any results).
  8. Area Code Lookup:
    If all you need to do is to look-up the area code for a phone number, just enter the 3-digit area code and Google will tell you where it’s from.
    Example: 617
  9. Numeric Ranges:
    This is a rarely used, but highly useful tip.  Let’s say you want to find results that contain any of a range of numbers.  You can do this by using the X..Y modifier (in case this is hard to read, what’s between the X and Y are two periods.)  This type of search is useful for years (as shown below), prices, or anywhere where you want to provide a series of numbers.
    Example: president 1940..1950
  10. Stock (Ticker Symbol):
    Just enter a valid ticker symbol as your search term and Google will give you the current financials and a quick thumb-nail chart for the stock.
    Example: GOOG
  11. Calculator:
    The next time you need to do a quick calculation, instead of bringing up the Calculator applet, you can just type your expression in to Google.
    Example: 48512 * 1.02
  12. Word Definitions:
    If you need to quickly look up the definition of a word or phrase, simply use the "define:" command.
    Example: define:plethora

Thursday, February 2, 2012

ZDNet: Small Business Center

I stumbled onto a really interesting tool that Tech Republic supports called ZDNet's "Small Business Center."  This site carries a moderate amount of information for small businesses via a blog-type platform.  It marries large to middle sized corporate entity news in as well, keeping informed about your competition, no matter what their size is, is crucial to all businesses.  Their description reads:
The ZDNet Small Business Center is a comprehensive and interactive destination for relevant technology news, information, help and how-tos catered to IT professionals in the small business arena. It includes custom blogs, webcasts and news and updates for the challenging and resource-constrained small business sector.
I found trending information, albeit was based largely in part on bigger businesses, it pertained to small business enterprise as well.  Primarily though, its information pertained mostly to smaller enterprises consisting of 30+ employees.

The jury is still out with regards to how it plays into the roles of small businesses of 1-30 employees until I seriously have more time to read into the articles but from what I've seen so far, it contains good information that rolls over into any solid small business IT infrastructure.